Postage, Delivery & Returns

What are Kids Camping Store's delivery charges

Postage and packing is free of charge on all orders from Kids Camping Store, to addresses in the UK.

We also post to European Union countries, and the USA.  

When will my order be shipped?

We aim to dispatch all orders within 1 working day.  

In the UK, delivery normally takes up to 3 days from dispatch, depending on the product, so if you require an expedited delivery please contact us using the form at the bottom of this page; we can do a lot to help.

Outside of the UK, we are able to offer different delivery speeds for different costs, dependent on the destination.  Please see rates and options at the checkout. 

Where do products get shipped from?

Most of our products are stocked from our pitch in West Yorkshire, but just a few are shipped directly from the manufacturer / distributor due to their size and weight, and our passion for the environment.  These are:

  • Kid-O-Bunks
  • Toby-Wagons (Festival Trolleys)

How do I make a return?

If any products fail to live up to your expectation please contact us directly using the form below and we'll be happy to help.  We ask you to contact us first so that we can make sure we resolve issues in the fastest and most appropriate way, which may require a product return, or simply a replacement.